Getting a little closer to understanding Chicago’s pothole-filling performance status

Tom Kompare updated his web application that tracks the progress of potholes based on information in the city’s data portal in response to my query about how many potholes the city fills within 72 hours, which is the Chicago Department of Transportation’s performance measure.

He wrote to me via the Open Government Chicago group:

Without completely rewriting http://potholes.311services.org, I added a count of the number of open (not yet addressed) pothole repair tickets (requests) that exceed 3 days old. As of today, the data from the City of Chicago’s Data Portal shows 1,334 or the 1,404 open tickets in the 311 system are older than three days.

Full disclosure: The web app actually looks for greater than 4 days old. The Data Portal’s pothole data are only updated once a day, so these data are always a day old. 4 – 1 = 3.

Keep in mind that this web app only shows how many are yet to be addressed, and does not count how many have been patched within CDOT’s 3-day goal during some arbitrary time period. That is a much more intense calculation that this pure client-side Javascript web application can handle due to bandwidth restrictions on mobile (3/4G). This web app already pushes the mobile envelope with the amount of data downloaded. I can fix that, but, again, not without a rewrite.

Still, 1,334 open repair requests (12/16/2013 Data Portal data) is quite different than the number of open repair requests reported by CDOT (560 in Alley, 193 on street) on 12/16/2013. I’m not sure what is the difference.

This reminds me of a third issue with the way CDOT is presenting pothole performance data online (the first being that it’s PDF, the second that it doesn’t work in Safari). The six PDF files are overwritten for every new day of data. If you want information from two days ago, well you better have downloaded the PDF from two days ago!

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About Steven Vance

Enthusiast for urbanism, bicycling as transportation, and open data. Building a bicycle culture in Chicago.

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