Category: High Speed Rail

The on-time trains and wonderful transit workers of Japan

I’m watching this mini-doc about the Tokyo Metro subway and they focus on customer service for a few minutes. They don’t explain why there’s a need to have so many staff at each station dedicated to customer service, aside from the plethora of passengers. I think one of the reasons is that the system is so vast and complex that so many people always have questions. Indeed I saw many Japanese confused or looking for where to go.

I experienced some of this great customer service myself. (In the video, skip to 14:00 to watch the segment on customer service training.)

I was at Ōmiya station in Saitama prefecture, north of Tokyo, and I wanted to ride the New Shuttle a short distance from Omiya to Tetsudō-Hakubutsukan to visit the Railway Museum, but I first wanted to get a “Suica” reloadable smart card so I didn’t have to keep buying single-ride tickets.

The scene outside Ōmiya station is a lot of mixed-use and malls

Oddly I noticed at least five different kinds of ticket vending machines at different stations. They all will display in English, and a sign above each lists some of its functions. There are many overlapping machines. After I tried to buy one with one machine I asked a worker how I can buy a Suica card.

Ōmiya station (JR side)

He didn’t speak English and I didn’t speak Japanese but his colleague understood my unaccented pronunciation of Suica, and informed him what I was looking for.

People wait in prescribed queues for the New Shuttle

It turns out that the machines at the New Shuttle “side” (more on this later) of the Omiya station don’t sell new Suica cards. The man walked me over to the JR side of the station and introduced me and my problem to a Japan Railways East worker. This second man spoke English and guided me through buying a personalized Suica card; a card with my name printed on it.

What was impressive was that the first man walked with me 570 feet away to the other side of the station, where he doesn’t work, instead of trying to point me in a direction. Even if he could verbally describe where I should go, that still wouldn’t solve my problem of obtaining a card because I would still probably have to ask someone else.

My personal Suica card for transit and convenience stores in Japan

This wasn’t unique in being “walked” to a destination. The next day in Chiba I bought a bento box “lunch set” (complete meal with veggies, meat, and rice) in the food hall of the Sogo department store, where there are dozens of independent shops selling fresh food.

After I bought the food I wanted to know where there was a place to eat it. Again, I didn’t speak Japanese and the woman who sold me the food didn’t speak English. I mimed my problem, by looking around, pointing, and making an eating motion. She nodded and walked me over to a small eating area at the edge of the food hall.

In Taiwan my host advised me that this would happen, and she also said to not hesitate asking someone for help. It happened one time in Taipei, but I don’t remember the circumstances. In a separate and similar occasion, however, a worker at the Taipei Discovery Center (which is similar to the city gallery in Singapore, Hong Kong, and many cities in China) approached me while I studied an exhibit. He talked to me about Taipei history, what I had seen so far during my visit (nothing, as this was my first stop on day one), what I planned to see (a lot), and then recommended more things for me to see (I checked out a couple things).

Station sides

I measured the 570 distance the New Shuttle worker walked with me to introduce me to a JR East worker who showed me how to buy a Suica card. Transit in Japan is privately operated and New Shuttle is one company (Saitama New Urban Transit Co., Ltd.) that operates one part of a station, and JR East operates the majority of the station. Tobu Railway also operates the station because it terminates a single commuter line here. Depending on how you look at it they are separate buildings but when you’re inside transferring from one to another there’s no distinction; the building connections are seamless.

Railfan at heart

An ICE3 train is headed towards or away from the Hauptbahnhof in Köln (Cologne), Germany. The photo was posted by peters452002.

I am a railfan by any definition of the word. I cannot stop looking at pictures of trains. I look at Flickr every day and follow many contacts in Europe and Japan who post photos of trains. I’ve never attempted to describe why I think they’re beautiful and I’m not going to start here. I’ve been fascinated by things on tracks for as long as I can remember.

I was very happy to choose DB for my trip from Amsterdam, Netherlands, to München, Germany. Here’s a photo of the front of the train at Amsterdam Centraal Station.

Here are my other DB train photos.

N.b. I bring this up now because (1) I really love this photo that I spotted in my contacts feed, and (2) I explained what railfans and train foamers are to a friend after breakfast today.

How I created a map of Illinois Amtrak routes in TileMill in less than 30 minutes

This interactive map was created for a Grid Chicago article to show the cities and Amtrak routes mentioned. Click and drag it around or hover your mouse on the red train station markers. 

Want to create a map like that and publish it on your own website? It’s easy. I’ll show you how to do it in less than 30 minutes. First, download the following files:

All shapefiles are from the United States Department of Transportation, Bureau of Transportation Statistics’s National Transportation Atlas 2012 edition except for Illinois places, which comes from the Census Bureau’s TIGER project.

At the end of this tutorial, you’ll have a good introduction on how to find geographic data, build a map with TileMill, style the map, and publish it for the public. Your map will not look like mine as this tutorial doesn’t describe how to add labels or use the hover/info feature.

Tutorial to make Amtrak Illinois map

  1. Unzip the four ZIP files you downloaded and move their contents into a folder, like /Documents/GIS/Amtrak Illinois/shapefiles. This is your project folder.
  2. Install TileMill and open it.
  3. Set up a project. In the Projects pane, click “New Project”. In the filename field, title it “amtrak_illinois”. Ensure that the checkbox next to “Default data” is checked – this shows a world map and helps you get your bearings (but it’s not absolutely necessary).
  4. Get familiar with TileMill’s layout. Your new project will open with the map on the left side and your Carto style code on the right side. There are four buttons aligning the left edge of your map. From top to bottom they are: Templates, Font list, Carto guide, and Layers.
  5. Add a layer. We’re going to add the four shapefile layers you downloaded. Click the “Layers” button and then click “Add layer”. In the ID field, type in “amtrak_routes”. For Datasource, browse to your project folder and find “amtrak.shp” – this file has the Amtrak route lines. Then click “Done”. Click “Save & Style”.
  6. Style that layer. When you click “Save & Style” after adding a layer, your attention will be called to the Carto style code on the right side of TileMill. A section of code with the “amtrak_routes” #selector will have been inserted with some default colors and styles. If you know CSS, you will be familiar with how to change the Amtrak routes line styles. Change the “line-color” to “#000”. After “line-color”, add a new line and insert “line-opacity: 0.5;”. This will add some transparency to the line. Press the “Save” button above the code.
  7. Add remaining layers. Repeat Step 5 and add 3 more layers: “amtrk_sta.shp” (ID field: “amtrak_stations”), “state.shp” (ID field: “states”), and “tl_2012_17_place.shp” (ID field: “illinois_cities”).
  8. Hide bus stations. The Amtrak stations layer shows bus and ferry stations as part of Amtrak’s Thruway connections. You probably don’t want to show these. In your Carto style code, rename the #selector from “#amtrak_stations” to “#amtrak_stations[STNTYPE=’RAIL’]”. That makes the following style code only apply to stations with the “rail” type. Since there’s no style definition for things that aren’t of that type, they won’t appear.

Screenshot of my map.

Prepare your map for uploading

TileMill has many exporting options. You can save it as MBTiles and publish the map for free using MapBox (TileMill’s parent), or you can export it as image files (but it won’t be interactive), or you can display the map using the Leaflet JavaScript map library (which I use for the Chicago Bike Map app). This tutorial will explain how to export MBTiles and upload to MapBox, the server I’m using to display the map at the top of this page.

  1. Change project settings. To upload to MapBox, you’ll have to export your project as MBTiles, a proprietary format. Click the “Export” button above your Carto style code and click “MBTiles”. You’ll be asked to provide a name, description, attribution, and version. Input appropriate text for all but version.
  2. Adjust the zoom levels. Adjust the number of zoom levels you want (the more you have the longer it takes to export and upload your project, and you might exceed MapBox’s free 50 MB account limit). My map has zoom levels 8-11.
  3. Adjust the bounds. You’ll then want to draw your bounds: how much of the map’s geographic extents you want to export. Zoom to a level where you can see the entire state of Illinois in your map. Hold down the Shift key and drag a box around the state, plus a buffer (so viewers don’t fall of your map when they pan to the edges).
  4. Export your map. Click Export and watch the progress! On a four-year-old MacBook it took less than one minute to export the project.
  5. Bring the export to your project folder. When export finishes, click the “Save” button and browse to your project folder. Click the file browser’s save button.
  6. Upload to MapBox. Login to MapBox’s website and click “Upload Layer”. Browse to your project folder, select the .mbtiles folder, and click “Upload file”. Upon a successful upload, your map will display.
  7. Embed it in your website. Click the “Share” button in the upper left corner of your map and copy the embed code. Paste this into the HTML source code of a webpage (or in a WordPress post) and save that (I’m not going to provide instructions on how to do that).

Now you know how to find geographic data, build a custom map using the TileMill application, begin to understand how to style it, and embed your map for the public on a website or blog.

N.B. I was originally going to use QGIS to build a map and then publish a static image before I realized that TileMill + MapBox (the website) can build a map but publish an interactive feature instead of a static image. I’m happy I went that route. However, I did use QGIS to verify the data and even create a new shapefile of just a few of the key train stations on the Lincoln Service (the centerpiece of my Grid Chicago article).

How do you enjoy the roses: Smell them or photograph them?

A tram in Milan, outside the Castello Sforzesco and near the Milano Cardona train station, where I arrived from a short trip from Como.

My mother is one to consistently tell me, a communications and photography obsessed traveler who bikes 60 miles per week with a camera around my neck, to “stop and smell the roses” instead of “stop and take their picture”. My 18,208 photos taken in the last 12 months are probably a testament that I’m doing more clicking than sniffing. But the photos I take are there to enhance my stories when I come home. I feel I enjoy my trips even if half the time my eyes are looking through the lens.

On my trip to Europe this year, I made a commitment to myself to not worry about costs – I had money to spend on a wonderful trip. This came after I spend 10+ hours calculating on the value of a Eurail Pass that would give me unlimited free trips on all local trains and discounted trips on high-speed trains. A simple rule eventually made the decision for me: the ticket took two weeks to mail and my trip was in five days. After all those calculations, and understanding the pass’s restrictions, I was moving towards a decision to buy my tickets à la carte, or as I needed them. I kept all of my receipts to monitor the cost of my journeys. Guess what? They came out the same: I spent $512.55 on 19 train trips (including metros; conversion made on January 25, 2011)*. A Eurail Pass that would have gotten me the same trips (and more if I wanted to) was $716 or $771. By keeping my mind focused on enjoying the trip instead of analyzing my costs.

Why do I bring all of this up now? Wired’s October issue has a “travel optimization” article and I love that the author was in a similar quandary:

Halfway through my visit I missed a text message that cost me $5,000 in lost income. At the moment the message arrived (or didn’t arrive), I was enjoying a eucalyptus steam bath with an old laborer who’d belonged to the Solidarity Union, which had helped defeat communism in Eastern Europe. His stories were thrilling, but were they $5,000 worth of thrilling?

Of course they were, I concluded on the flight back. When the mind of the traveler grows overly preoccupied with estimating opportunity costs, the capacity for discovery diminishes, displaced by the obsession with efficiency. The voyager may as well have stayed home, since he’s not really on a voyage anymore; he’s researching economics in the field.

That is exactly the state of being I wanted to avoid. And I did a pretty great job.

I’ve got another example: When it came time to pay the bill after dinner and drinks in Copenhagen, I opened my wallet and said (mainly because I was unfamiliar with how to convert kroner to dollars), “This is what I have”. Thankfully it was enough, although I had to visit the ATM a couple times per day in Copenhagen.

*Add on $85 for a flight from Milan to Hanover. I rode on trains operated by at least 10 different companies and agencies – it was one of the most splendid journeys of my life.

Life at the speed of rail

Brandon Souba and I entered a design competition held by the Van Alen Institute.

The winners were announced publicly today and guess what, we were one of the 10 finalists! Here’re the other winners and their work.

Chicago photographer Drew Bly was instrumental in this as he provided the wonderful film portraits of people around which we created profiles of potential high-speed train passengers.

Mariane

Each person has a different transportation need and the profile describes how high-speed rail will fulfill that need. This is the purpose of the competition:

Life at the Speed of Rail seeks the visions of the architectural design community, planners, graphic designers, artists—anyone who wants to contribute to the discussion surrounding high-speed rail.

Life at the Speed of Rail calls for participants to produce projects and scenarios that engage high-speed rail at all scales — architectural, metropolitan, regional, national. Participants may decide to tackle one or more of these scales and produce projects that reimagine the high-speed train itself, the section of the railway line, the design of crossings and intersections, the form and program of railway terminals, the graphic identity of the high-speed rail network, and so on.

A selection of entries will form the foundation of an image library — a resource for print and online media seeking better ways of illustrating and analyzing infrastructure needs.

View our entire project in a slideshow.

Oscar

Erica

Jordan

Juliette

Daniel