Category: Travel

Metra is confusing, part 57 – Boarding trains at low-use stations

Update: On December 5, 2022, Metra modified the UP-West schedule so that every mid-day train stops at the Kedzie station.

Of the many things Metra does to discourage ridership, here’s a new one to me: You go up to the platform towards your destination and there’s a sign that says “your train might actually stop at the other platform, which is entered from the other side of the street”.

I was with two friends and we were planning to board a Metra UP-West train to Geneva, Illinois, to start a bike ride on the Fox River Trail.

What the sign actually says, as you can see in the photo, is “Notice! Some trains from Chicago board from opposite platform”, but I think my interpretation is accurate.

The sign at the station increases stress. It would be slightly more helpful if there was another sign that said which trains this situation would apply to.

We brought our bikes up to the platform that was labeled “trains from Chicago”, which Metra has labeled “Platform 2”. Union Pacific, which runs their freight trains and operates Metra’s trains, is a left-running railroad in Chicago, meaning trains run on the left track in the direction of travel.

A minute after we settled in to wait 10 minutes for the train, we noticed the sign. A freight train started down this track, and we’re wondering, “is this freight train the clearest indication that we should head now to the other platform?”

We even tried to deduce which track the outbound train would run on by watching signals (one will eventually turn green).

The container freight train passed our platform, preventing a Metra train from arriving there. But maybe the freight train would clear the tracks soon enough for the outbound Metra train to stop here?

When it looked like the freight train wasn’t gonna clear the track in time, we moved to the other platform. It’s good we did. About 1 or 2 minutes before the train arrived, an announcement confirmed our choice of platforms. Phew!

What made this maneuver of ours between platforms complicated was that we had bikes and it takes an extra moment to carry them down and back up stairs.

While the Metra approached and started slowing down, there was just the slightest fear it wasn’t actually going to stop. The train had more coaches than necessary for the demand and only the last car opened. So you watch like 7 coaches pass by.

This being the Kedzie station on UP-West, we were probably three of 10 riders here this whole week. In the current schedule, only 41 percent of the weekday trains stop here.

The announcement of the boarding platform was hard to hear over the freight train noise, the platform identification sign for “Platform 1” – the middle platform – took a moment to see and verify. But, and here’s the clincher to this part of the story, the announcement didn’t come with enough slack for us to have “run” over to the correct platform – with our bikes – and not feel stressed about what should be a seamless ride-up-to-the-platform-and-board start to the trip.

Photo from “Platform 1” (a center platform) with our arriving Metra train on the left and the freight train that ended up stopping in front of the original platform we ascended.

We took the last outbound train of the morning that stops at Kedzie to Geneva. Then we biked south on the beautiful Fox River Trail to Aurora. We missed the train and didn’t want to wait 2 hours (😬) for the next one so we biked northeast to Wheaton along the Illinois Prairie Path’s Aurora Branch and made it on that inbound train just in time to go home.

A map of our journey shows the 25 mile bike route from Geneva to Aurora via the Fox River Trail (cycling mostly on the west bank), and from Aurora to Wheaton via the Illinois Prairie Path’s Aurora Branch. Interurban trains used to run along both trails.

We saw a new piece of “regional” infrastructure on our trip, a new pedestrian and bike bridge over the Fox River in Aurora, Illinois. The verdict on their brand new pedestrian & bike bridge is…it’s very cool. I wish it had greenery, though.

The brand new Riveredge Park Pedestrian Bridge was opened on June 11, 2021.

The bridge is characterized by a large, central, vertical concrete beam that provides the structural spans. At the ends of the bridge, the beam separates the walking and biking paths, but at the center the decks rise up while the beam appears to drop down and there’s an open and combined deck at the center. The deck is also widened at the center so that there’s some gathering space outside of the paths of travel.

The deck rises up and the center structural beam appears to drop down as you reach the center of the span. The dropped beam creates some bench seating. The center seam is for illuminating the space above the bridge. Behind the photographer is an opening between the center beam to create a gathering space and a crossover point.

How to bike out to the Fox River Trolley Museum

Visiting the Fox River Trolley Museum is a fun day trip for anyone who likes Chicago train history or trolleys and streetcars generally. The FRTM is free to browse, and rides cost $5 each or pay $8 for unlimited rides (adult prices).

A Chicago Aurora and Elgin interurban electric train
Decades ago, it was possible to ride this Chicago Aurora & Elgin train all the way Batavia, Illinois, from Chicago. The CA&E’s former right of way is now the Illinois Prairie Path, the first rails-to-trails project in the United States.

The museum is not accessible to people with disabilities. It’s open Sundays from May to October and some holidays (check their calendar). The museum has two portable restrooms, but I recommend using the permanent and spacious ones in County Park.

Trip option 1, the short and direct option: Take Metra’s MD-West line to National Street and bike 15 minutes south along the Fox River Trail. The trail passes County Park, where there’s a playground, restrooms, and bike parking. Lock your bike here and walk on the gravel path from the park to the outdoor museum.

Trip option 2a, the really convenient option: Have a friend who loves planning multi-modal bike trips dig into the Metra schedules and send calendar invitations to everyone in the group so there’s great expectations as to when and where the trip starts and ends. Thank you, D.S.!

Trip option 2b, the longer one that incorporates more cycling: Take Metra’s BNSF line to Aurora Transportation Center (ATC). The BNSF line has Metra’s new bike cars on specific runs (check the schedules). This is important because it means you can bike with a larger group of people than before since your group’s size is less subject to capacity constraints for bikes on standard Metra trains – without bike cars – and unpredictable directions from Metra conductors. Additionally, on standard Metra trains, the posted bike capacity may be inaccurate if the conductors have not opened all of the coaches.

This is the bike car on Metra's BNSF line, at the Aurora Transportation Center
This is the bike car on Metra’s BNSF line, at the Aurora Transportation Center.

After disembarking at the ATC, ride to the north side of the center towards the river and use the signalized intersection to cross the high-speed road to the Fox River Trail. From here on out you’ll be following the FRT northward via its off-street and on-street sections. The trail is mostly off-street, so that’s fun, and it’s nice to have so much shade.

You can basically just bike north and follow the FRT signs but you may want to review a trail map ahead of time because it’s often possible to bike on either side of the Fox River and there are advantages to riding on one side over the other in some segments. For example, from downtown Batavia north to Fabyan Villa, I prefer the west side. At Fabyan Villa you’ll have to switch to the east side.

From Aurora, look for FRT direction signs that say “Batavia”, and then “Geneva”, and then “St. Charles”, and finally “South Elgin”. I believe the only option for cycling through downtown St. Charles is on-street, and there are some hills on its FRT street sections so be prepared or look for an alternative route.

This is as good a point as any to mention that you could shorten the bike trip by taking Metra’s UP-West line to Geneva, which is north of Aurora, and heading on downhill streets to the riverfront and crossing the pedestrian bridge underneath the Metra tracks to join the Fox River Trail on the east side to head north.

My two friends and I ate at Flagship on the Fox, an American restaurant and pub with seating indoors, on a covered patio, and outdoors. The Flagship Burger, with onion rings, avocado, bacon, and white cheddar cheese was delicious. Next door is Pollyanna Brewing Company, but which doesn’t sell food.

A lot of the FRT follows the old Aurora, Elgin and Fox River electric railway line! Can you believe that there used to be interurban trains running up and down the Fox River connecting the towns there (which I mentioned above)?

The Aurora, Elgin & Fox River Electric was an interurban offering both freight and passenger service between Yorkville and Carpenter, Illinois. Operations began as early as 1895 and closely followed the Fox River for its entire route. It underwent several mergers and names over its lifetime before eventually becoming 40 miles in length and operating two streetcar services in Aurora and Elgin.

As with most interurbans, the AE&FR was overtaken by buses and the automobile, and passenger service was discontinued in 1935. Freight service continued along portions of the route up until 1972.

AbandonedRails.com

The AE&FR ran on the Fox River’s west bank from Aurora to St. Charles, where it switched to the east bank. On approach to South Elgin, however, and due to a big bend in the Fox River, it kept going straight and found itself on the west bank again.

A bend in the Fox River moves the AE&FR interurban line from the east bank to the west bank again.
The former AE&FR bridge crossing the bend in the Fox River is now part of the Fox River Trail. Photo: Eric Allix Rogers

A minute or two after crossing the bend in the Fox River on the former interurban’s bridge, you’ll encounter the southern end of the Fox River Trolley Museum’s demonstration track. Less than 10 minutes later and you’ll be arriving at County Park where I recommend parking your bike.

What’s the timing on this? I don’t know. My friends and I took our time cycling and stopping for photos and eating. The relaxed riding nearly prevented us from being able to ride a trolley. The museum runs a trolley once an hour every hour, and we arrived a few minutes after the most recent trolley left the station. We needed to be in Elgin to ride Metra’s MD-West line back to Chicago at 15:55, and the next full ride would take so long that we would miss that train, and since it’s Sunday, it’s safe to assume that the next Metra train runs two hours later.

The volunteer staff at the museum were sympathetic to our case and created a special charter for just the three of us! The two operators and an apprentice took us on a shortened journey down the line, from Castlemuir (the home station) to a switching yard of sorts halfway down the line. The yard is where trains could be rerouted to a track that joined up with former Illinois Central tracks going east-west.

Our motley crew. Eric captioned this, “NBD just a private excursion along the Fox River in an old North Shore Line car!” Photo taken by one of the qualified train operators.

We rode the former North Shore Line car 715. This car used to run between Chicago and several cities along the North Shore, including Evanston and Willmette (where the Chicago Transit Authority’s Purple Line runs now), Skokie (where the CTA’s Yellow Line runs), and further north to Milwaukee. Check out the North Shore Line’s route map on the Northwestern University Transportation Library’s website.

Former North Shore Line car 715 at the Fox River Trolley Museum

You would have also seen car 715 running around the Chicago elevated loop, and making stops at the existing Belmont and Wilson elevated stations (although both of those have been replaced and tracks re-aligned for slightly faster service).

Once you’re done enjoying the historic trains at the FRTM, get back on the Metra and go home. Check out Elgin’s riverfront if you have to wait, and there are restaurants in downtown Elgin.

Elgin, Illinois, riverfront

The on-time trains and wonderful transit workers of Japan

I’m watching this mini-doc about the Tokyo Metro subway and they focus on customer service for a few minutes. They don’t explain why there’s a need to have so many staff at each station dedicated to customer service, aside from the plethora of passengers. I think one of the reasons is that the system is so vast and complex that so many people always have questions. Indeed I saw many Japanese confused or looking for where to go.

I experienced some of this great customer service myself. (In the video, skip to 14:00 to watch the segment on customer service training.)

I was at Ōmiya station in Saitama prefecture, north of Tokyo, and I wanted to ride the New Shuttle a short distance from Omiya to Tetsudō-Hakubutsukan to visit the Railway Museum, but I first wanted to get a “Suica” reloadable smart card so I didn’t have to keep buying single-ride tickets.

The scene outside Ōmiya station is a lot of mixed-use and malls

Oddly I noticed at least five different kinds of ticket vending machines at different stations. They all will display in English, and a sign above each lists some of its functions. There are many overlapping machines. After I tried to buy one with one machine I asked a worker how I can buy a Suica card.

Ōmiya station (JR side)

He didn’t speak English and I didn’t speak Japanese but his colleague understood my unaccented pronunciation of Suica, and informed him what I was looking for.

People wait in prescribed queues for the New Shuttle

It turns out that the machines at the New Shuttle “side” (more on this later) of the Omiya station don’t sell new Suica cards. The man walked me over to the JR side of the station and introduced me and my problem to a Japan Railways East worker. This second man spoke English and guided me through buying a personalized Suica card; a card with my name printed on it.

What was impressive was that the first man walked with me 570 feet away to the other side of the station, where he doesn’t work, instead of trying to point me in a direction. Even if he could verbally describe where I should go, that still wouldn’t solve my problem of obtaining a card because I would still probably have to ask someone else.

My personal Suica card for transit and convenience stores in Japan

This wasn’t unique in being “walked” to a destination. The next day in Chiba I bought a bento box “lunch set” (complete meal with veggies, meat, and rice) in the food hall of the Sogo department store, where there are dozens of independent shops selling fresh food.

After I bought the food I wanted to know where there was a place to eat it. Again, I didn’t speak Japanese and the woman who sold me the food didn’t speak English. I mimed my problem, by looking around, pointing, and making an eating motion. She nodded and walked me over to a small eating area at the edge of the food hall.

In Taiwan my host advised me that this would happen, and she also said to not hesitate asking someone for help. It happened one time in Taipei, but I don’t remember the circumstances. In a separate and similar occasion, however, a worker at the Taipei Discovery Center (which is similar to the city gallery in Singapore, Hong Kong, and many cities in China) approached me while I studied an exhibit. He talked to me about Taipei history, what I had seen so far during my visit (nothing, as this was my first stop on day one), what I planned to see (a lot), and then recommended more things for me to see (I checked out a couple things).

Station sides

I measured the 570 distance the New Shuttle worker walked with me to introduce me to a JR East worker who showed me how to buy a Suica card. Transit in Japan is privately operated and New Shuttle is one company (Saitama New Urban Transit Co., Ltd.) that operates one part of a station, and JR East operates the majority of the station. Tobu Railway also operates the station because it terminates a single commuter line here. Depending on how you look at it they are separate buildings but when you’re inside transferring from one to another there’s no distinction; the building connections are seamless.

Looking back on my winter holiday in Europe two months ago

A pretty tram in Budapest

A tram travels along the Danube river in Budapest, Hungary

I’ve posted a few articles about my trip to four countries in Europe over the Christmas and New Year’s holidays, so this is purely a recap to link to them.

I visited Germany, Hungary, Netherlands, Germany again, and Switzerland. It was a multimodal trip by train and plane, and some local transit buses. There are hundreds of captioned photos on my Flickr, but check out these three articles:

  • Five common “best practices” that every city with a high-use transit system in Europe has that the transit agencies in Chicagoland should adopt.
  • Day 1 in Switzerland on Mapzen’s Transitland blog – I discuss how amazingly interconnected Swiss public transport systems are, and how their single schedule data source makes it possible to get a route for a journey from Zürich to the top of a nearby mountain via four modes of public transport.
  • Day 2 in Switzerland where I spent a lot of time riding trams, buses, funiculars, and a cog railway to get around Zürich and visit a couple of museums.

 

Day two in Zurich: Combine transit and museums on a single pass

Zurich, Switzerland

I was taking pictures of the tram and when I got home I saw that all three people were staring at my camera. At Bellevue in Zurich.

The post for day 1, Friday, when I went to Mount Rigi, hasn’t been written yet. 

Today was a busy day, which is expected when you travel Steven Vance-style: efficiently (meaning you see a lot of stuff without wasting any time), alone, with a very good sense of what you want to do, where they are, and how you’ll get around.

I’m staying at Hotel Bristol, which came up in an Orbitz search as being a decent place less than $100 per night – that’s hard in Zurich, and even harder if you want a place near the Hauptbahnhof (Hbf). I knew that’s where I would be coming and going a few times to get to Lucerne, the mountains, or to buy cheap (relatively) dinner.

This morning, after eating a continental breakfast in the hotel, I walked a couple of blocks from the hotel to the Hbf – I’m measuring blocks in a Chicago-sense. It was about 4-5 minutes to the nearest station entrance to buy the ZurichCard.

Getting the card was a no-brainer because for 24 CHF (Swiss Francs, about $25) you get a 24-hour public transit card and free entry to dozens of museums. It includes the city zone and the adjacent zones, including the airport. I have to leave for the airport tomorrow by 10 AM and I validated the card at 11 AM so I’m covered there.

After checking out and riding the city’s two funiculars and single rack railway, I visited the tram museum and national museum (Landesmuseum). Add to that the dozens of trams and buses I rode to reach the hill transport and two museums.

Consider that the cost of the train to the airport is 6.40 CHF, the tram museum is 12 CHF, and the Landesmuseum charges 10 CHF, I’d say I got more than my money’s worth.

What’s really great about the ZurichCard is that you can purchase it at any of ticket vending machine, including the ones labeled “SBB CFF FFS”* that also sell national railway and supra-regional tickets. You have to remember to validate the card right before your first use, either at a ZVV (Zurich regional public transport union) ticket vending machine.

My first transit trip this morning was on a fantastic double-articulated bus. That means it has three sections with five doors! These buses are only used on routes 31 and 33 in the city center, and they’re electric and silent, running on overhead trolley wire. The bus has the same priority and comfort as a tram, and multiple screens attached to the ceiling showing the next stop and its connections (transfers).

Zurich, Switzerland

The front two sections of a bi-articulated bus. It’s normally not possible to bring a bike on a bus or tram in Europe, except when the bus has been specially outfitted for the bike to be on the inside. Buses in Europe aren’t allowed to have bike racks on the front.

The tram system in the city center is the perfect complement and support for having so little driving here. Some of the streets restrict driving, and other streets have only a single lane in one direction, or just two lanes, one in each direction. Many of the major intersections within a mile of the Hbf surprisingly have no traffic controls.

Trams and buses load and unload passengers very fast because you can board through any door. “Winter mode” is enabled on many of the vehicles to keep passengers already on board more comfortable by opening doors at the stop only upon request (you push a button on the door).

Streetfilms published a video in 2014 discussing how the city administration has capped the number of parking spaces across the city: if a new parking space is built, a parking space has to be removed in the city center.

Driving in the city center is thus primarily for leaving your parking space for elsewhere in the city or region, or the reverse. Trips are extremely convenient by tram or trolley bus.

Motorists are obliged to stop for people who want to cross the road in zebra crossings, and trams which are turning across the lanes. Then, unless a road sign or marking dictates the priority of a lane, the rule “yield to the motorist on your right” reigns.

I never waited more than 7 minutes for a tram (I know because the countdown signs never exceeded 7 minutes for the route I was going to ride) and the average was probably closer to 4 minutes. It seems that a majority of the time trams run in exclusive right of way and traffic signals are set up to prioritize their movement.

Transit signal priority isn’t a given in all cities with trams; in Amsterdam and Budapest it seemed the tram waited just as long for a “green” light as adjacent, same-direction motorists did.

At the tram museum I talked to a staffer there who was pointing out features in a model created by a city task force which was investigating a potential U-bahn (underground) system for Zurich. He said that a couple of years ago the museum hosted an event to talk about whether the city was better off without the system.

The consensus amongst the attendees was that the city was indeed better off without a subway because the trams have a higher frequency than what the subway would have had. Another point made was that the connections between trams are easier and faster than between other modes.

Nevertheless, a few underground stations were built, but they aren’t subways. Two tracks, 21 and 22, carry the two routes of the Sihltal Zürich Uetliberg Bahn (SZU), One goes up the Uetliberg mountain in the city and the other serves the Sihl valley suburbs. There are also three underground tram stations away from the city center on line 7.

Traffic on the local transit was lighter than yesterday. Many riders I saw today were headed to a hill to go sledding. It might also be a coincidence that I rode all three hill-climbing funicular and rack railway lines, as well as the train that goes up “Mount Zurich” (870 meters; its real name is Uetliberg).

The Dolderbahn heads up the hill from Romerhof to the Dolder recreation area. At least half of the passengers today were children going with their parents and friends to sled down a hill there.

The Dolderbahn is a rack (cog) railway that heads up the Adlisberg mountain from Römerhof to the Dolder recreation area. At least half of the passengers today were children going with their parents and friends to sled down a hill there.

The last word on Zurich: It’s very expensive to eat here. I paid 11.50 CHF (about the same in USD) for a “döner box” which is something I paid about $5 in Rotterdam. A döner box is fast food. The cheap beer that went along with it was $5, which I could probably get for less than $2 in Rotterdam.

* “SBB CFF FFS” is a set of three acronyms that when expanded mean “Swiss Federal Railways” in German, French, and Italian, respectively. It’s normally abbreviated to SBB – German is the most commonly spoken language in Switzerland. Each of the acronyms plus dot “ch” has its own website that loads the organization’s website in the respective language.