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Aaron Renn: Ideas about innovation

Note: I originally posted this entry immediately after writing the notes from Aaron’s keynote at the UIC Urban Innovation Symposium, put on by the graduate students in the Urban Planning and Policy Student Assocation or UPPSA. Aaron Renn writes The Urbanophile and works for a management consulting firm.

Aaron is probably best known for his 50 ideas to increase the Chicago Transit Authority (CTA) ridership in an ideas challenge from the Chicago Chamber of Commerce and InnoCentive. (Boo to the Chicago Tribune who removes web pages after awhile.)

“How many ideas were implemented? Donut.”

The ideas in and of itself don’t make things happens.There are enormous structural barriers to innovate in the world. Most of you inspire not just to have innovative ideas, but to actually change for the better the places you live and work.

Consulting for businesses

Aaron’s career: Doing consulting for clients. “I used to think that people hired consultants because ppl think we’re smart guys. I thought I could use some of my ideas in the company. Nothing happened.”

Why do people and companies really hire consultants?

First off, there’s the tyranny of the organization chart. Everyone is in a box. Everything you do is seen in the box you occupy. What are the odds you will get an audience with the CEO, and then take your idea?

The reason people hire consultants is because they exist outside the organization chart. Innovation occurs in the bottom 95% of the organization chart pyramid. There’s no mechanism to have those ideas bubble up.

If something is untried, unproven, people are afraid to do it cuz they think their career’s on the line. So they bring in the biggest consultant they can find (meaning they have the biggest reputation).

On becoming known

I started my blog 4 years ago. I had no credentials. I started having journalists contact me. They would only paraphrase Aaron’s responses because “You are not authoritative enough to be quoted in my article.”

Only after I won the innovation challenge about the CTA would they start quoting me.

Building ideas for our cities

Aaron gave the audience a metaphor from the Bible of the sower [I missed the exact reference if he gave one]: “Our problem is not enough fertile seeds. It’s a problem of not having enough fertile soil.”

“I think building on assets is a trap. It’s the stuff we did yesterday.” Having a lot of assets to focus on may blind you to the ways you need to think about in order to innovate.

I see cities all the time defending the past. Cities are about people, not buildings. We always talk about building and form, but we don’t think about the people.

It’s very clear they’re talking about the buildings in that neighborhood – you can’t love the neighborhood if you hate the neighbors. Think about the actual human beings your project affects.

“If you don’t know where people are, you can’t lead them somewhere else.”

I like to travel. I like to meet the local bloggers and have them take me around. If I didn’t know [which city I was in], nothing about that building would tell me where I was. I don’t get a strong sense of the place. I think we have to think deeper about our cities. Think about the unique chartacter, history, and vlues of the cities we’re in. A lot of our cities seem kind of the same, and they don’t have that quaint Euro charm.

How can we make our plans, our cities, and our buildings more expressive of where they are? This is in this place and it’s right here. I think Chicago is one city that has done that. “It’s not about creating a sense of place, it’s about creating a sense of this place.”

High-speed rail in Illinois, February 2011 edition

View a map of the places described in this article.

A friend of mine traveled by Amtrak’s Lincoln Service from Chicago to St. Louis in January 2011. He reported, “It’s extremely smooth north of Alton and south of Lincoln. You can barely even hear or feel that you’re on a train.” Track replacement as part of President Obama’s economic stimulus and high-speed rail plan is complete between Alton and Lincoln, Illinois.

Photo shows a Union Pacific work train next to new track in Carlinville, Illinois. Photo by Tim Carman, taken in November 2010.

The next track replacement phase will take place between Lincoln and Dwight, scheduled to be completed in Fall 2011. A December 2010 press release from the Illinois Department of Transportation (IDOT) explains the next steps for the first state to begin construction on high-speed rail grants provided by American Reinvestment and Recovery Act (ARRA):

  1. Installation of new, enhanced grade crossing warning protection
  2. New cars and locomotives
  3. Station upgrades

Like all press releases, this one also seems to ooze idealistic endeavors by adding that the “public can expect to enjoy its first taste of 110 mile-per-hour train service when a 20-mile segment between Dwight and Pontiac is completed in 2012.” But this project has a high likelihood of being completed as described.

Read more posts on high-speed rail in Steven can plan.

The blizzard’s calming effect

Last Wednesday night, after the blizzard had stopped and the city had plowed arterial roads, I took two buses to Pilsen in 36 minutes. Transit buses have an average speed lower than bicycling and I don’t think I could have biked there in 36 minutes. (I didn’t want to bike because I didn’t know the condition of roads from my new place in Avondale to dinner in Pilsen.)

I credit the speedy journey to the complete lack of cars on the road and the few people wanting to go out on Wednesday, as well as ride the bus.

The blizzard gave Chicagoans a break. Hundreds of thousands of workers stayed home on Wednesday. Thousands more got the day off on Thursday. Car traffic remained light through Friday and the Chicago Transit Authority trains and buses were packed on Thursday (partially because of mechanical problems on the Blue Line but also because of new riders who couldn’t drive or carpool).

Chicagoans enjoy strolling through Humboldt Park. Photo by Joshua Koonce.

Many people took walking tours around their parks and neighborhoods, or went to see the calamity of Lake Shore Drive. Flickr is loaded with the explorers’ photos. Check out 2,000+ labeled “snomg chicago.”

The blizzard’s effect on traffic and roads

The snow plows inadvertently created a curb extension at the main intersection in Wicker Park, often used as part of a traffic calming project. This was gone on Saturday, but in addition to its removal, the entire corner sidewalk was cleared.

A lot of bike lanes are buried right now and people riding bikes are riding in the middle shared lanes, further calming traffic. I’m not sure how long the civility I noticed between drivers and bicyclists last week will last, even as bike lanes remain “closed” or have been illegally co-opted into backup parking lanes. See next photo.

These drivers have illegally parked their cars in the bike lane. The municipal code does not offer any relevant (i.e. snow-related) exemptions for parking or standing in bike lanes.

Riding and driving through town has been interesting. There’s no room for people riding bikes to share the lane with drivers side by side, so they must share it front to back.

A better way for bike storage on trains

UPDATED: How BART (Bay Area Rapid Transit, San Francisco region) treats bikes on board. Simple signage and a bike graphic tell all passengers where bikes belong. Photo by Jim Dyer. More photos.

Look at the photo below and take in all the details about the bicycle’s position and orientation in relation to the vestibule, modesty panel, doors, seating, and aisle. Accommodating bicycles on many of the Chicago Transit Authority’s ‘L’ cars can be a hassle, not only for the bicycle-toting customer, but for the other passengers as well.

This photo shows what I see as the only appropriate location for a bicycle on the Red Line’s 2600-series car.

The passengers may be hit by wheels or handlebars, or have their personal space intruded upon or reduced.

The bicycle owner has the responsibility to ensure they don’t hit or disturb other passengers – to be successful with this on every trip is nearly impossible. Additionally, according to the platform position, the owner will have to move their bicycle to the other side of vestibule to allow access to the doors and aisle. Sometimes other passengers are already standing there, not paying attention, and it can be almost embarrassing to ask them to excuse you and your bicycle.

The 2600-series car in which I rode and took these photographs was built in the 1980s. I think it’s safe to say that the designers and engineers at CTA and Budd Manufacturing didn’t consider the spatial needs of bicycles in the plans. And retrofitting train cars is expensive. Bicycle riders in Chicago “get by” with the current rolling stock. (The train cars with the butterfly doors cannot accommodate wheelchairs or bicycles – there are 2 of these cars on many Blue Line runs.)

But there’s an opportunity to change things because the CTA will be asking Bombardier Transportation for some refinements on the 5000-series cars that the transit agency has been testing on all lines. Now’s our chance to request changes!

If you don’t know of the differences beforehand, you can’t recognize that this is a brand new car with a slightly different exterior design. The interior, however, differs wildly.

The most striking distance is the longitudinal or aisle-facing seats.

The new train car now provides two spaces for passengers in wheelchairs (look in the middle for the wide seat backs facing you). The seats flip up and there’s a seatbelt to hold the wheelchair in place. Photo by Kevin Zolkiewicz.

Based on the design we’ve all seen, I suggest the CTA and Bombardier make the following changes to better hold bicycles on board:

  1. With signage and markings (on the interior walls and floor), indicate that the space for wheelchairs is a shared space and that passengers with bicycles may also use it. The signage would mention that customers with disabilities always have priority as well as mention the times bicycles are allowed on-board. This change would send a stronger message to all other passengers that bicycle owners also have a priority to use this space and they may be asked to move so a bicycle can fit here.
  2. In an educational and marketing campaign, teach customers about bike-on-board rules, where to place bicycles on the ‘L’, and where and when customers can expect passengers with bicycles.
  3. On or near the train door exterior, use markings to indicate where passengers with bicycles should board. The current system has a sign on one entrance saying, “Limit 2 bicycles this car” (see photo below). The other entrance has no sign. The confusion lies here: Should two bicycles occupy the same space, at one end of the car and only enter through the door with the sign? Or should two bicycles occupy opposite ends of the car and enter through either door? If the former is preferred, the second door could have a sign that says one should enter with their bicycle through the other door.
  4. Install a method or mechanism that can hold a bicycle still. This could be with a hook, a seatbelt, or a “groove” in the floor. In Minneapolis, passengers with bicycles can hang them (see photo below).
  5. Install a light at each door in the car that would pulse to indicate which doors will open at the next platform (left or right). This can help passengers with bicycles know where other customers will be alighting and boarding.

I have some other ideas for the 5000-series cars but not related to bicycling.

Photo of exterior bicycle sign. Photo by Payton Chung.

Photo of bicycle hanging from hook within the Minneapolis-St. Paul Metro Transit Hiawatha light rail train.