Category: Change

Adrienne Alexander tells ChiHackNight what she does as a union lobbyist

February 3, 2016 / / 0 Comments
Adrienne Alexander speaking to ChiHackNight at Braintree. Photo by Chris Whitaker.

Adrienne Alexander speaking to ChiHackNight at Braintree. Photo by Chris Whitaker.

ChiHackNight is Chicago’s weekly event to build, share & learn about civic tech. Me and 100 of my friends (50 of whom are new every week!) meet in the Braintree auditorium on Tuesday nights at 6 p.m. on the 8th floor of the Merchandise Mart. Sign up for notifications on upcoming presenters. The content of my blog post is derived from real-time note taking.

Adrienne Alexander, or @DriXander on Twitter, came to ChiHackNight last night to tell us about her experience as a lobbyist working for the state’s largest public employees union. She lobbies the Chicago City Council and the Illinois state legislature for bills and budget modifications that would impact the members of the American Federation of State, County and Municipal Employees council 31.

Members of AFSCME (afs-me) are staff at numerous Chicago city departments and in state government. Alexander watches new bills that come in and analyzes what their impact might have on its members.

She gave the example of the privatization legislation that she lobbied, the Privatization Transparency and Accountability Ordinance, for three years. Salon reported on the PTAO in 2013, saying, “[it] is designed to help prevent abuses of privatization, and avoid the kinds of deals negotiated in the past that were intended to help close budget deficits but turned out to be massive boons for corporations and Wall Street while losing long-term revenue for the city.”

Alexander, however, had been battling efforts to privatize city functions earlier. In 2011, she said, Mayor Rahm Emanuel was trying to privatize the water billing group. This would have been realized by amending the budget and reducing the amount budgeted for that group of staff.

“We represented those folks”, she said. “It got a lot of aldermen upset, it was supposed to save $100,000 annually but also lay off 40 people.” It didn’t happen. And neither did the 311 privatization that Emanuel proposed in 2015 for the 2016 budget. 

Alexander said that it was hard to keep the press focused on this issue for three years, because nothing was happening. “If there’s nothing happening, they would say, then there’s nothing to write about”, she said.

It was passed in November 2015. “It’s hard to get things passed that don’t have the mayor’s support,” Alexander said. “A lot of the calls the aldermen get are not about policy, but about alleys, trash, tree trimming, these very ‘quality of life’ issues specific to their ward”. 

There’s a good reason – for them –in all of this, she explained. “You can be the most citywide alderman, really focused on policy, but if you don’t take care of the stuff in your ward then you will lose your election.”

Alexander gave some advice to ChiHackNight members who are building tools that explain why some policies aren’t working and should change. Claire Micklin asked how to get alders to “mobilize on and care about policy issues, and can they affect policy change from the ground up if the mayor isn’t necessarily generating or supporting that policy issue?”

Micklin led the development of “My Building Doesn’t Recycle”, a map where Chicagoans can report that their multi-unit building doesn’t have a third-party recycling service (required if the tenants of a building with 5 or more units request it).

Alexander said “I think there’s not so much a culture of [alders generating their own policy initiatives] here, but I think it’s possible”.

She advised Micklin, and anyone else who’s working to change a city policy, to:

  • Choose your sponsor carefully.
  • Be clear of what your expectations are, have a plan so you can help guide them
  • Have grassroots support, so it’s more than one person coming and talking to them about it
  • Make sure they’re hearing about it from different places, and find out who else they’re listening to.

In each ward, she said, there’s at least one organization that an alder really cares about, so if that organization is making something an issue, or it would be beneficial to that organization, then they could be helpful.

I’ve seen this kind of organization-derived influence a lot in property development matters. If there’s a neighborhood-based organization that purports to represent resident issues in a specific boundary, then the alder who’s receiving a new property development proposal will ask that the developer meet with the organization to gain their approval. I’ve seen situations, especially in the 1st Ward, where the alder supports the development if the organization supports the development.

Alexander concluded her response to Micklin’s question, saying, “It’s really helpful if you can do a lot of the legwork, and you can get the alderman plugged into the process.”

Cataloging the city’s emails about what staff said regarding Laquan McDonald’s death

January 25, 2016 / / 1 Comment

Screen grab from the released Laquan McDonald video

The City of Chicago released a trove emails spread over eight PDF files containing 3,000 pages, on New Year’s Eve, wherein city staff, including from the mayor’s office, police department, law department, discussed how they should handle countless requests from the media for information about the police shooting of Laquan McDonald.

In the middle of the night on October 20, 2014, Chicago police officer Jason Van Dyke shot 17-year-old Laquan McDonald 16 times, killing him.

Over a year later, a dashcam video of the shooting was released, sparking protests, theresignation of Chicago’s Police Chief, a federal investigation, and calls for the Mayor and State’s Attorney to resign.

I set to work that night reading as many as I could, and gathering strangers on Twitter to help read and catalog them.

This blog post is intended to point to the Google Sheet where we – over a dozen people who congregated here via Twitter – recorded the details of each message, including what it said, what we think the communicators meant, and what information was missing.

Read the Laquan McDonald emails catalog.

How Chicago accomplishes “not planning”

October 28, 2015 / / 12 Comments
Bloomingdale Trail meeting

The Bloomingdale Trail planning process was the highest-quality I’ve experienced or witnessed. It’s an exception, and even then, it wasn’t integrated with any neighborhood or citywide plan to connect the trail to other networks of infrastructure. In essence, how people left or arrived to the path and parks wasn’t addressed. I expressed my pleasure at the process in 2011. 

A friend said to me recently, “Chicago’s whole being is based on not really having planning.” It’s the answer to a question us Chicago planners get from people around the country, typically regarding how the city controls the built environment. Zoning is really the only “tool” it gives itself in the absence of any citywide or neighborhood-level comprehensive plan.

Examples.

Doesn’t a new zoning code serve as a kind of plan?

It’s not a plan, and it’s a bad kind of planning because it doesn’t set goals or policies that could address the questions below (population loss, vacancies, parks and recreation). The city last revised its zoning code in 2004.

Using zoning as planning is made worse because, as mentioned in an example below, aldermen constantly “spot zone” by changing the zoning for one land parcel to something wildly different from the parcels that surround it. This doesn’t necessarily create incompatible land uses for the desired proposal (a brewery with a public taproom area in a traditional retail area would likely need a zoning change) but it creates unreliability as to the future of that street or neighborhood, because it subject to the whims of the alderman.

It needlessly complicates planning for developers’ business plans, and that of community development corporations who are trying to find land.

What’s the city’s plan for the lakefront museum, park, and trail system?

Accept the first proposal despite longstanding traditions and laws that are supposed to prevent new buildings between Lake Shore Drive and Lake Michigan. Even go a step further and change a law, at the state level, upon which a lawsuit opposing the Lucas Museum is based to remove the grounds for said lawsuit. Consider that the existing use is for tailgating on a surface parking lot and that the new use would be better (even though there’s a net positive number of parking spaces, and some of those parking spaces would be in the same space, but on grass outside the museum building). Don’t attempt to come up with alternative uses. Delay the release of a Museum Campus Transportation Plan.

What’s the city’s plan for vacant lots in high-demand neighborhoods?

Downzone it ahead of time so that the developer who wants to propose a non-conforming use has to come to the alderman to ask for a zoning change. What’s more likely to happen, and has happened many times over, is that a single-family home will be built. Next to a 24-hour train line.

What about these “corridor” or neighborhood-specific plans I’ve seen?

One of the strongest plans has been the Milwaukee Avenue Corridor Plan from 2008. The problem with these is that it was created by a previous alderman using different ward boundaries, so the current alderman (or more than one!) have no obligation to follow it. But they do have an incentive: many people who participated in creating that plan still live there, and care more about the street than they do what ward boundaries cut across it.

What’s the city’s plan to deal with 50 public schools it closed?

Deal with them one by one, after their closures, as time and resources allow.

What’s the city’s plan to rebuild its population?

A massive portion of the loss of 200,000 people from 2000 to 2010 was the loss of public housing units. The Chicago Housing Authority, which is separate from the City Council’s governance, has $400 million in its bank account and has replaced only a few thousand public housing units. You could say it’s about a decade behind on its plan to restore public and affordable housing units. Two other regulations (revised ARO and TOD ordinances) are attempting to build more affordable housing but will not make as much of a dent as the CHA doing its job.

The city is seeing more and more high-end residential construction concentrated in the Loop, South Loop, and Near North Side, areas that were already seeing growth during the 2008+ recession.

What other examples are out there?

Updated: 311 is back in the spotlight after 3 years

October 7, 2015 / / 0 Comments

Updated October 21: Rahm has dropped the plan to privatize 311, but explained that the offer was less about saving $1 million annually than it was to upgrade the tech. I still don’t think it was explained well enough – or challenged enough by City Council – why a privatization was the “only” way to get an upgrade worth $25-50 million, or why the upgrade would cost that much. Then, there’s still the open question as to what happened to the RFP in 2014, looking for bidders to create a new 311 system. I’m also curious if any of the nascent civic-oriented CRM and Open311 startups would have a reasonable chance at responding to an RFP or privatization effort, or if the RFP process would largely exclude new or small players. 

Last week, for budget “season” in Chicago, Mayor Rahm Emanuel proposed privatizing the 311 system – where citizens and aldermen request services from any city department, and citizens get information about city services – as a way to pay for the technology upgrade the system desperately needs.

There are over 300 service request types (codes), of which many are available to the public (the rest being for internal or aldermanic use). Here’s the full list of codes and the department that administers or manages the requests.

The topic of analyzing 311 data came up tonight at ChiHackNight, and I talked to a DePaul University Student interested in using their predictive analytics study on this rich (maybe) dataset.

I brought them up to speed on the changes made to the 311 technology system and created this “status” document to demonstrate the wild and whacky year of changes in 2012, and the stagnation since then. I’m publishing this because I also want to collect ideas and feedback about things I don’t know regarding the progress in redeveloping the tech that powers Chicago’s 311.

311 technology chronology

2012

Code for America fellows come to Chicago and work with DoIT to develop 13 service request types (codes) for Open311, a layer on 311 that enables third-party apps to submit new service requests – with photos. See what other cities have adopted Open311.

I pled with the Chief Technology Officer at the time, John Tolva, holding a new position in the mayor’s office, to enable 5 of the bicycle and pedestrian-related codes in the Open311 system, so that I can build apps for Grid Chicago, and later, Streetsblog Chicago, readers to request city services that impact the safety and quality around walking and biking.

Ben Sheldon, one of the four Code for America fellows, made SuperMayor.io, and it’s one of the few Open311-based apps that’s still working (most of the apps linked to from this Smart Chicago Collaborative blog post are dead).

2013

The City of Chicago releases an RFP to remake the 311 system (September). One aspect of operating the system I noticed that better tech could probably have a big impact on is the number of service request taken by phone: 74%!

Channels through which 311 service requests are submitted

According to the RFP issued in 2013, 74% of service requests are taken by phone. Only about 6% are done through the web.

2014

Companies respond to the RFP (I assume). Are these responses hosted anywhere? Smart Chicago Collaborative made Chicago Works For You, a dashboard that’s also  the only Chicago + Open311 map.

The RFP never made it past “Step 4” in the Bid Tracker, or, “Short List Determination”. The Bid Tracker is really unhelpful at this point, though, because it doesn’t mark the date at which Step 4 was reached.

Bid tracker for the 311 RFP

The helpful (to a point) Bid Tracker for the 311 RFP.

2015

Mayor Emanuel announces a proposal to privatize the 311 system, including the technology and the staff, to be able to pay for the tech upgrade. Emanuel says it would save the city about $1 million annually.

Aldermen don’t like this. While I haven’t read up on their specific complaints, I believe they have to do with the quality of the jobs that would exist under a private operator.

Currently the 73** employees work for the city and have benefits like healthcare and probably some retirement assistance. The new jobs could be, well, anything, and if they’re like other call centers, probably pay less and could have worse benefits.

There’s also the question of whether anyone else can actually do the same (or better) job for less money (a question that 6th Ward Alderman Roderick Sawyer raised). That means someone other than people in the mayor’s office need to be able to get a detailed look at the expenses of the 311 call center and tech.

Andy Shaw questions why the privatization proposal is coming up now: “The timing is odd because the administration recently sent an enlightened privatization ordinance to the Council for approval, so it’s logical for the city to wait until it’s analyzed, and then adopted, before embarking on new privatization initiatives” and “the ordinance has 40 aldermanic co-sponsors but hasn’t been heard in committee yet, so it’s premature to consider privatizing 3-1-1”.

Shaw suggests using the do-nothing legally-separate-entity Chicago Infrastructure Trust to upgrade the service. (The new board members Emanuel installed this year have “set an ambitious goal”, Shaw said, to convert the city’s streetlights to something more energy efficient. It would likely work by splitting the cost savings with a private contractor.

** The city’s salary dataset on the open data portal lists 56 employees with “311” in the job title. They collectively earn $3,519,732.00 annually.

Thank you to Derek Eder, Eric Sherman, George Nakhleh, and Dan O’Neil for the discussion and links.

Updated Monday, Oct. 12 to add quotes from Better Government Association’s Andy Shaw (a former investigative reporter for a TV station).

I finally heard “My best friends are bike lanes” at a meeting

August 7, 2015 / / 3 Comments
Augusta @ Washtenaw

Yes, more bikes, but keep them in the parks! Unrelated photo by Josh Koonce.

Last night at a ward transportation meeting I finally got to hear it: “My best friends are bike lanes”. AKA the plight of the motorist.

In many words, bike lanes and other kinds of infrastructure that make bicycling in a city safer and more comfortable must be impinging on driving and the needs of the motorist must be considered.

Okay, it wasn’t exactly uttered “my best friends are bike lanes”, but no one ever says that verbatim.

It went more like this: “We’re all for more biking. Biking in the park, more of that, that’s great. But you have to consider the motorist because there’s very little bicycling in our neighborhood and most of us don’t ride bikes.”

No one ever says that they oppose the act of riding a bicycle. Doug Gordon keeps a diary of the different ways these phrases are coded. They say something that sounds like the opposite: “I’m not against cycling” and “We’re not opposed to bicycle lanes”.

Yes, they want more biking…but not if it affects driving.
Well, that’s just not possible.

And we’re not even starting from a place of equality, either, regardless of how many people in the neighborhood are riding bikes versus driving cars.

No, instead, there is zero infrastructure for bicycling, and all infrastructure is optimized (er, “accommodating”) for driving. However the city staff at this meeting said there are some times, evident from their traffic counts, when bicycles made up 10 percent of traffic on certain streets in the neighborhood.

So there are people bicycling, yet are not accommodated. Driving is fully accommodated and anything less than that is essentially impinging on this motorist’s right to drive and park for free on publicly-funded streets.